Refund policy
Grace Required Return & Refund Policy
At Grace Required, every item is made especially for you once your order is placed. Because of this, we cannot accept returns or exchanges for incorrect sizing, buyer’s remorse, or changes of mind.
Returns & Exchanges
We gladly replace or refund items if:
- Your order arrives damaged
- Your item has a printing or manufacturing defect
- You receive the wrong item
If there’s an issue with your order, please contact us within 14 days of delivery.
Please include:
- Your order number
- A brief description of the issue
- Photos showing the problem
We’ll work quickly to make it right.
Sizing
Please review the sizing chart before placing your order. Since each item is printed specifically for you, we cannot offer exchanges for ordering the wrong size.
Cancellations
Orders may be canceled within 2 hours of purchase. Once production has started, cancellations are no longer possible.
Shipping
Shipping costs are non-refundable unless the error was ours.
Lost Packages
If your tracking shows your package as delivered but you cannot locate it, please contact the shipping carrier first. If you still need assistance, we’re happy to help you investigate.
Contact Us
Questions? We’d love to help!